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FAQ

I just had an accident, what do I do?

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If you have been involved in an accident, you will need to contact your insurance company and then contact us to get an estimate. 

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Do I have to use the repair shops my insurance company recommends?

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No, you as a consumer can choose the facility you want to do the repairs on your vehicle; we work with any insurance company to pre-accident condition.

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Do I need an appointment?

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No, however, it can cut down on wait time, and we'd prefer that you give us a call to schedule an appointment. 

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How long does it take for an estimate?

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The average estimate will take between 15 and 30 minutes for an inspection of your vehicle and collision estimates are free.  Hailstorm estimates are handled a little differently. They have a fee that is refundable if the vehicle is repaired in our shop. 

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What if I need a loaner car while my car is waiting for repairs?

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Whether you or an insurance company is paying for a rental vehicle, our shop will gladly help you with arranging a rental car for you while your car is being repaired.  Our loaner cars are available on a limited basis. 

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